Returns & Exchanges
Because each item is made to order, we do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Color or style preference
- Incorrect product or variant selection
- Other customer ordering errors
Please review the size chart and product information provided on each product page before placing your order.
Some garments may experience slight shrinkage after washing. Please follow the care instructions provided with your garment.
Damaged, Defective, Misprinted, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us as soon as possible after delivery so we can review the issue.
Please include:
- Your order number
- A brief description of the issue
- Clear photos showing the item and the problem
If the issue is confirmed to be a manufacturing, printing, or fulfillment error, we will work with you to provide an appropriate resolution. Depending on the situation, this may include a replacement or refund at no additional cost to you.
Please do not send an item back unless we specifically provide return instructions.
Sizing Issues
Because our products are made to order, we cannot offer refunds or exchanges when the size selected at checkout does not fit as expected.
However, if you receive a different size than the one shown on your order confirmation, or if you believe the garment was manufactured incorrectly, please contact us with your order number and clear photos so we can investigate.
Order Changes & Cancellations
Orders may enter production shortly after they are placed. If you need to make a change or request a cancellation, please contact us as soon as possible.
We will make reasonable efforts to accommodate requests received before production begins. Once production has started, changes or cancellations may no longer be possible.
Refunds
If a refund is approved, it will be issued to the original payment method used for the purchase.
Once a refund has been processed, please allow additional time for your bank, credit card company, or payment provider to post the funds to your account.
Original shipping charges are generally non-refundable unless the refund is related to a damaged, defective, misprinted, or incorrect item, or otherwise required by applicable law.
Unauthorized Returns
Please do not send products back without contacting us first.
Returns sent without prior authorization may not be eligible for a refund or replacement.
If a physical return is required to resolve an approved claim, we will provide specific return instructions.
Contact Us
If you experience an issue with your order or have questions about this policy, please contact us through our Contact Us page.
Please include your order number and, when applicable, clear photographs of the issue so we can assist you as quickly as possible.